Shipping, Delivery, Refunds and Return Policy

Shipping

We currently do not offer Shipping.

Delivery

Currently, our delivery is only available for Bouquet Subscriptions in the city of Salmon Arm, Enderby and Armstrong, BC, on specific dates defined by Little Flora Gem.

Delivery for other orders can be requested, but is subject to availability and a minimum fee. We are a small, family run farm and therefore have limited delivery availability.

Orders

Once an order has been placed, we cannot add or subtract items. If you want any additional items not included in your original order, please place a new order. We are unable to combine separately placed orders.

We retain the ability to decline or cancel a new order. This will only be done if the order is placed outside of our operating schedule or if we do not have product or staff availability.

Prices do not include taxes, these will be added at check out.


Refunds and Return Policy

Due to the perishable nature of our product, we have a strict no refund/ return policy. If there is a problem with your order please take a photo and get in touch right away, we will do our best to address the problem.

Payments and Deposits

A 50% non-refundable deposit is required for our DIY flower buckets and the remaining 50% is due at pick up. This can be paid by e-transfer or via the online shop. 

Full payment is due at time of ordering to secure a Bouquet Subscription and all other orders, with the exception of the DIY Flower Buckets, per above.  We have a limited number of each type of Bouquet Subscription and payment is due to hold your spot.